At Strider®, we’ve taught over a million kids how to ride bikes; and we understand this first milestone is important so we do everything we can to offer your child the best 'first bike' experience. However, if for any reason you are not completely satisfied, you may return any bike purchased from this site for a refund within 60-days of shipment. First, since we all share a goal of having your child happily riding a bike, we encourage you to call us as we might be able to resolve the issue without returning the product. 01926 339107
Should you decide to return your STRIDER product for any reason:
- Contact us for authorisation
- Return your item via tracked courier or Royal Mail
- NOTE: you must insure the shipment for the value of your item or assume the risk of loss or damage during shipping. Include a copy of your invoice inside the package.
- We welcome feedback about our 60-day money back guarantee. Please contact us with any questions or comments.
This cancellation policy does not affect your legal rights. In the unlikely event that goods are faulty we aim to rectify any fault within 2 working days,